Woolworths Barista/Cashier
About the job
Main Purpose
To leave a good, lasting impression on customers by providing artisanal beverages and outstanding customer service at the checkout points.
Key Outcomes
Demonstrates customer service
- Excellent verbal and nonverbal communication abilities that will influence the encounter
- demonstrates a helpful, kind, and can-do attitude when interacting with clients.
- demonstrates knowledge and abilities in customer service.
- Determine and meet the demands of a client
- greets each client with courtesy as they speak
- Responds to and addresses recommendations, grievances, and questions from clients.
Adheres to Shopkeeping disciplines
- sanitizing and cleaning tools, equipment, and work spaces.
Uphold norms of cleanliness and hygiene - Follow checklists, quality and traceability documents when doing all tasks.
- sanitizing the dining and service areas.
- Complete all tasks in accordance with checklists and operational requirements.
- frequently mop and sweep the floor
- maintains the eating area and counter spotless.
- Observance of food safety and hygiene regulations
Management of stock
- responsible for keeping pertinent inventory at their desk.
- Make sure the area and restaurant are well stocked.
- Starting shift: FIFO in the store and truck delivery with the senior crew
- Restocks the dining area’s supplies, including straws, lids, and napkins.
- When required, inventories products and supplies with the managing supervisor.
Processes till transactions effectively
- Puts client orders into an electronic point-of-sale system.
- monitors a cash drawer and makes sure it is balanced at the conclusion of the work shift.
- collects money from clients and gives them the right change.
handles debit and credit card transactions - Orders fulfilled and money received are totaled.
Management of orders
- orders are moved to the kitchen so that they can be prepared.
- oversees orders and makes sure they are delivered on time.
- aids in food packaging using boxes and bags.
- When needed, assists with meal preparation and performs other tasks in the kitchen.
- utilizes sales abilities
- Upselling and in-store advertising
- Procedures Orders from aggregators on the appropriate platform.
Preparation and serving of products
- preparing and serving specialty, artisan, and hot and cold beverages, including tea and coffee.
- preparing a range of handcrafted hot and cold beverages in a hurry using predetermined methods and recipes.
- a love for creating distinctive hot and cold beverages
Key Competencies (6–8 essential competencies per position, encompassing business, technical, and functional skills; this data would be centralized in a competency database)
- Capable of interacting with the management, customers, and coworkers
the capacity for independent work. - Capable of collaborating in a group and proving product expertise in relation to job duties
- able to conform to and obey rules, regulations, and guidelines
- Capable of both excellent listening and clear communication
- High degree of detail-orientedness Capacity to operate in a hectic setting
Job Requirements
- ideally in grade 12
- For this role, a minimum of one year of experience as a cashier is needed.
- is a strong numerator.
- able to accomplish tasks and obey instructions.
- demonstrates excellent interpersonal and customer service abilities.
- has the ability to speak with a range of clients in an efficient manner.
Additional Criteria
- Experience working as a barista or cashier is required.
- Capable and adaptable to work various shifts: a 6-day flex schedule that
- may be adjusted to fit the demands of the business.
- Working on the weekends, in the nights, and on public holidays is required.
“As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.”
HOW TO APPLY – Email detailed CV : ericmaqwele@woolworths.co.za
Also apply for